Very professional staff. Took time to get to know each horse. Look through all previous records to ensure a complete understanding of each horse’s needs. Now we are all set for them to be at home in Tennessee.
I cannot say enough great things about Dr. Backus and staff at Countryside. They have taken care of our 3 dogs for 3 years now and they are all happy and healthy.
From performing an emergency tooth extraction for a broken tooth when our Rottweiler was under a year old, removing 22 severely infected teeth from our mini greyhound rescue, to saving our 10 year old pitbulls life last month from pancreatitis (they stayed all weekend with her in emergency care), to say we are grateful for Dr. Backus & the Countryside Vet team would be a colossal understatement.
Not only do they provide above and beyond care, but they also give us enough time to pay the bills and have never made us feel uncomfortable if we didn’t have the money available on the day the services were provided. The prices are reasonable but even if it similar services were available for cheaper somewhere else, we would gladly pay extra for the level of care and love shown at Countryside.
Also, they communicate so efficiently when annual shots are due, they give notice in advance of expected costs of services, and are punctual about appointment times.We are continually impressed here and always grateful. Dr. Backus truly loves and cares about our animals and it shows.
Dr. Rebecca Lillard did my Doberman puppy’s ears, and she did a really good job, I recommend her to anyone who’s looking for an experienced doctor who specializes in cosmetic otoplasty( ear cropping), but I will say to save your money.
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