FirstBank (Goodlettsville)

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With headquarters in Nashville, Tennessee, FirstBank currently has 82 full service branch locations. With a five-star, superior rating from BauerFinancial, FirstBank is one of the strongest banks in the country and has the resources to provide a comprehensive variety of financial services and products.

FirstBank (Goodlettsville) 11 reviews

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11 reviews
  • Honey Ferguson

    This is my favorite bank ever. Very “small town” feel, same people working there and they actually interact and remember me when I come in. I was waiting for the clerk to get back to me on something and was asked by 3 different employees if they could help me, even offered to make me coffee. Very attentive and willing to take care of their customers!

  • Aaron Hall

    Horrible customer service!
    My original bank (Franklin synergy) recently merged with First bank. I had a major fiasco getting a debit card. The manager of this location “blamed it on my address was not listed with my account”…
    total B.S,
    Now I’m going through the same struggles getting checks! Again this same manager “ well your a new customer here and we need you to come in so we can order your checks”
    This location is not equipped to provide a temporary debit card or checks. All they can do is order it from another location. I’ve spoken to several of the workers and the manager and have not had good experiences with any of them.

    I actually traveled to my old bank location in Franklin to get the great customer service … cards were waiting on me when I arrived… apologies given for the lousy service at this location.
    Don’t waste your time going here!

  • Carla Tooley

    Michael Boatright is awesome! We used him on our original loan and then he helped us save $$$ on a refinance!!

  • Francise Rice

    Very friendly, courteous and helpful.

  • Grace Hill

    They are amazing! Always friendly ,personal atmosphere. Know you by name, and Professional workers. My husband and I wouldn’t bank anywhere else!!!

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